Information About Your Transactions With Us:
In addition, we collect your order information and purchase and payment history.
Cookies and Similar Files:
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, Last Falling assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the Last Falling firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.
Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.
This Privacy Policy covers the use of cookies and similar files by Last Falling only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Website.
Use and Disclosure of Information:
We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the Personal Information and are not authorized to use it for any other purpose than completing their contractual requirements to Last Falling.
We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Last Falling reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Last Falling or others. In addition, it is possible that in the future another company may acquire Last Falling or its assets. It is also possible that Last Falling may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Last Falling’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Your Choices:
We offer you a variety of choices with respect to how we use and share your Personal Information.
Sharing Information With Others. We will not share your Personal Information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may opt in by checking the appropriate box during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us to share your Personal Information with other organizations that may have special offers, products or services that may be of interest to you. Even if you do not opt in to this sharing, we may still share Personal Information about you with other companies as permitted or required by law.
Communications from Last Falling. If you do not want to receive e-mails from Last Falling about products and services that may be of interest to you, simply indicate this preference by removing the applicable check mark during registration. If you wish to change your preference after you have registered, you can do so by logging into “My Account,” selecting “Account Update, and updating your preference. You may also request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.
Deactivation of Your Account. You may also request deactivation of your Last Falling account by contacting Customer Service at gear@lastfalling.com or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.
Last Falling Address for Written Requests. If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address
Last Falling
c/o Customer Service
PO Box 2773
Agoura Hills, CA 91301
USA
How to manage your account:
If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by contacting customer service or writing to:
Last Falling
c/o Customer Service
PO Box 2773
Agoura Hills, CA 91301
USA
Website Security:
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website. When you establish an account at Last Falling, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting "Account Update."
Last Falling authorizes only those persons who need to know Personal Information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our Website to access your Personal Information.
With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Service.
Order Confirmation
Last Falling sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Last Falling account. If you receive a confirmation for an order you did not place, please e-mail us immediately at Customer Service.
Cookies and Similar Files:
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, Last Falling assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the Last Falling firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.
Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.
This Privacy Policy covers the use of cookies and similar files by Last Falling only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Website.
Use and Disclosure of Information:
We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the Personal Information and are not authorized to use it for any other purpose than completing their contractual requirements to Last Falling.
We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Last Falling reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Last Falling or others. In addition, it is possible that in the future another company may acquire Last Falling or its assets. It is also possible that Last Falling may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Last Falling’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Your Choices:
We offer you a variety of choices with respect to how we use and share your Personal Information.
Sharing Information With Others. We will not share your Personal Information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may opt in by checking the appropriate box during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us to share your Personal Information with other organizations that may have special offers, products or services that may be of interest to you. Even if you do not opt in to this sharing, we may still share Personal Information about you with other companies as permitted or required by law.
Communications from Last Falling. If you do not want to receive e-mails from Last Falling about products and services that may be of interest to you, simply indicate this preference by removing the applicable check mark during registration. If you wish to change your preference after you have registered, you can do so by logging into “My Account,” selecting “Account Update, and updating your preference. You may also request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.
Deactivation of Your Account. You may also request deactivation of your Last Falling account by contacting Customer Service at gear@lastfalling.com or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.
Last Falling Address for Written Requests. If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address
Last Falling
c/o Customer Service
PO Box 2773
Agoura Hills, CA 91301
USA
How to manage your account:
If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by contacting customer service or writing to:
Last Falling
c/o Customer Service
PO Box 2773
Agoura Hills, CA 91301
USA
Website Security:
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website. When you establish an account at Last Falling, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting "Account Update."
Last Falling authorizes only those persons who need to know Personal Information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our Website to access your Personal Information.
With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Service.
Order Confirmation
Last Falling sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Last Falling account. If you receive a confirmation for an order you did not place, please e-mail us immediately at Customer Service.
